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Common Problems

Technical Requirements

It's always good to make sure your browser is meeting the technical requirements for Canvas.

We recommend using Firefox or Chrome for best results.

View Recommended Canvas Technical Requirements and Browser Recommendations for recommendations from Canvas

Mixed Content

If you encounter content that is not being displayed and a different browser has been tested, the issue may be related to the type of content being displayed called mixed content.

In Firefox, you can allow for all content by following the steps below:

Click on the shield in the address bar and under the option Keep Blocking, select the dropdown, and choose Disable Protection on This Page.

In Chrome, you can allow for all content by following the steps below:

Click on the shield in the address bar and click on the Load unsafe script button and click OK.