Knowledgebase

General Information

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  • Email
    Name Description Status Source
    Accessing University Email

    This is a PDF guide that walks students through the different ways they can access their SWU email accounts. If you have any questions or issues with accessing your account, please contact the IT department at TechSupport@swu.edu or by calling 864-644-5050.

         		Required Accessing SWU Email.pdf Edit Accessing University Email Delete Accessing University Email
    Automatic Forwarding Emails from Outlook

    This is a PDF guide that walks users through setting up automatic email forwarding from their SWU email using Outlook. If you have any questions or issues with accessing your account, please contact the IT department at TechSupport@swu.edu or by calling 864-644-5050.

         		Required Automatic Email Forwarding.pdf Edit Automatic Forwarding Emails from Outlook Delete Automatic Forwarding Emails from Outlook
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • Login Issues

    Name Description Status Source
    Logging into SWU's Network

    This is a PDF guide that goes through how to sign-in to the SWU SafeConnect portal to access the internet on SWU_Secure. If you have any questions or issues with accessing your account, please contact the IT department at TechSupport@swu.edu or by calling 864-644-5050.

         		Required SWU Wifi Network Login.pdf Edit Logging into SWU's Network Delete Logging into SWU's Network
    Antivirus Software Requirements.pdf Required Antivirus Software Requirements and Recommendations.pdf Edit Antivirus Software Requirements.pdf Delete Antivirus Software Requirements.pdf
    Resetting Password for mySWU.pdf Required mySWU Password Reset Instructions.pdf Edit Resetting Password for mySWU.pdf Delete Resetting Password for mySWU.pdf
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • Site Staff Assistance
    Name Description Status Source
    Student Account Creation Process.pdf Required Student Account Creation Process.pdf Edit Student Account Creation Process.pdf Delete Student Account Creation Process.pdf
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • I.T. Security

    Name Description Status Source
    Prevent Spam and Phishing Required Prevent Spam and Phishing.pdf Edit Prevent Spam and Phishing Delete Prevent Spam and Phishing
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
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