Below are instructions for resetting passwords. If you are unable to access your account after attempting a password reset, please call 864-644-5050.

Important: Resetting your password for mySWU does NOT change your password for SWU Email/Office 365 and vice versa. The password reset for these two services are separate and must be changed individually. 




Password Reset Criteria 

The following password requirements must be met:

Password must be different from the previous 4 passwords that have been used.

Your new password must be between 12 and 16 characters and must contain at least three of these four character types:

Uppercase letter: A-Z
Lowercase letter: a-z
Numeric character: 0-9
Special character: ~!@#$%^&*_-+=`|\(){}[]:;"'<>,.?/

Your new password CANNOT contain any of the following items associated with your email account:

First Name
Preferred Name
Last Name

Passwords are case sensitive!




MySWU Password Reset (Includes access to Canvas)

This password reset process requires you to first be signed-in to If you are new/incoming students, you should have received an email containing a generated password. (Make sure to check your spam folder or junk inbox)


If you cannot sign-in to or have forgotten your credentials, please call 864-644-5040 or email


1. Enter your SWU ID number in the username box and your mySWU password in the password box


2. Click your 'Profile Icon' in the upper right corner of the page and select 'View my Profile & Settings'


3. Click 'Password & Privacy' located on the left-hand column, 3rd from the bottom.


4. Click the drop-down arrow next to 'Change Password' and enter your new password in the spaces provided.



Email/Office 365 Password Reset (Includes Library Resources)



To reset your Email Password (including Library Resources, PaperCut, Computer Labs, and SWU WiFi)

Click this link: Password Reset for SWU Email/Office 365

Enter your SWU email address and the Captcha information to verify you are not a robot

Click Next

You will then be presented with a means of verifying your identity through an alternative means of contact that you have previously setup with Microsoft.

Proceed through the verification process to reset your password.