If you are a new student and have not signed-in to your SWU email or mySWU account, please follow THIS guide.

Important: Resetting your password for mySWU does NOT change your password for SWU Email/Office 365. The password reset for these two services are separate and must be changed individually. 

Password Reset Criteria 

The following password requirements must be met:

Password must be different from the previous 4 passwords that have been used.

Your new password must be between 12 and 16 characters and must contain at least three of these four character types:

Uppercase letter: A-Z
Lowercase letter: a-z
Numeric character: 0-9
Special character: ~!@#$%^&*_-+=`|\(){}[]:;"'<>,.?/

Your new password CANNOT contain any of the following items associated with your email account:

Username
First Name
Preferred Name
Last Name

Passwords are case sensitive!

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MySWU Password Reset (Includes access to Canvas)

If for any reason the password reset does not work and you cannot access my.swu.edu, please call 864-644-5040 or email TechSupport@swu.edu

To reset your mySWU password follow these steps:

1. Enter your ID# in the username field and click the I forgot my password link.

2. You will then be prompted to enter your SWU email address. 

Faculty/Staff - example@swu.edu 

Student -  example@mail.swu.edu

3. Enter your email address and click the Send button. An email with a reset link will be sent to your SWU email account.

4. Access your SWU email and click the reset link as shown below to enter your new password.

5. Enter your new password.

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Email/Microsoft 365 Password Reset (Includes Library Resources)

To reset your Email Password follow these steps:

1. Click this link: SWU Email/Microsoft 365 Password Reset

2. Enter your SWU email address or username and the Captcha information.

3. Click Next

4. You will then be asked to verifying your identity through multi-factor authentication previously setup on your SWU Microsoft account.

5. Proceed through the verification process. Once you have verified your identity you will be able to reset your password.

6. Enter your new password and click finish.