If you are a new student or employee and have not signed into your SWU Microsoft 365 account, CLICK HERE.

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Password Reset Requirements

To ensure your account remains secure, your new password must meet the following criteria:

1. Password History

• You cannot reuse any of your last four passwords.

2. Password Length and Complexity

• Password must be 12 to 16 characters long.

• It must include at least three of the following four character types:

  • Uppercase letters (A–Z)

  • Lowercase letters (a–z)

  • Numbers (0–9)

  • Special characters, such as:
    ~ ! @ # $ % ^ & * _ - + = | \ ( ) { } [ ] : ; " ' < > , . ? /`

3. Personal Information Restrictions

• Your password must not contain any of the following elements associated with your email account:

  • Username

  • First Name

  • Preferred Name

  • Last Name

4. Case Sensitivity

• Passwords are case sensitive (e.g., Password123 is different from password123).

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SWU Email/Microsoft 365 Password Reset 

To reset your Email Password follow these steps:

1. Click this link: Password Reset

2. Enter your SWU email address and the Captcha information.

3. Click Next

4. Select reset options and verify your identity.

5. Enter your new password and click finish.

If for any reason you are unable to access your account, please contact IT at 864-644-5050 or email techsupport@swu.edu.