Hardware/Software Conf and Support (CPSC 2303)

Term: 2009-10 Acad Year Fall

Faculty

	Dr. Ken KennedyShow MyInfo popup for Dr. Ken Kennedy
	Email address is hidden, click here to email
	Office hours: Monday 9:00 AM to 10:30 AM Tuesday 9:00 AM to 10:30 AM Thursday 9:00 AM to 10:30 AM Friday 9:00 AM to 10:30 AM

	Dr. Walt SinnamonShow MyInfo popup for Dr. Walt Sinnamon
	wsinnamon@swu.edu

Schedule

Mon-Thu, 1:10 PM - 2:25 PM (8/17/2009 - 8/18/2009) Location: MC GIBS 155
Mon-Thu, 1:10 PM - 2:25 PM (8/17/2009 - 12/9/2009) Location: MC GIBS 155
Mon-Thu, 1:10 PM - 2:25 PM (8/17/2009 - 8/18/2009) Location: MC GIBS 155
Mon-Thu, 2:35 PM - 3:50 PM (8/17/2009 - 8/18/2009) Location: MC GIBS 155
Mon-Thu, 2:35 PM - 3:50 PM (8/17/2009 - 8/18/2009) Location: MC GIBS 155

Description

Concepts of PC hardware and software configuration and help-desk technical support in a business environment. Troubleshooting and hardware peripheral maintenance and repair, basic application installations, printer maintenance, and end-user public relations. Recommended prerequisite: CPSC 1903. Includes lab. Lab tools required.