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  • Results will be returned that contain all of the terms entered. For example searching for bus schedule would return anything that contains both bus and schedule in any order but not only bus or schedule by themselves.
  • Searching while you are within a course or group will return results found within that course or group. If there are no results within the course or group you will be shown results for your term from everywhere.
  • You can use + or - to include or exclude search results. For example, the search +schedule -bus will return results that contain the word schedule but not the word bus.
  • Put a word or phrase in quotes to find exact matches. Searching for "bus schedule" will search for the exact phrase bus schedule with no other words between those two.
  • You can add * at the end of a term to find results that start with that term. Searching for book* will return results for book, books, bookmark, and bookmarks. (You can also add * in the middle of a term)
  • Common words such as and, the and of are excluded from the search. To force them to be included, put a + in front of them.
  • The characters && || ! ( ) { } [ ] ^ ~ * ? : \ have special functions and aren’t searched for. If you need to find results that include one of those, you can put a \ in front of it and it will be searched for like a regular character. For example Abbott \& Costello or Who’s on first\?
  • Computer Minimum System Recommendations
    File Size: 22K
    handout in Handouts in IT
    University ID Number
    File Size: 531K
    handout in Handouts in IT
    Adding Webprinting Credits & FAQ's
    File Size: 710K
    handout in Handouts in IT
    Microsoft Office 2016 (FREE)
    File Size: 421K
    handout in Handouts in IT
    Guide to Office365 Web Apps
    File Size: 460K
    Guide to access, create, edit, print, and share documents in Office365 Web Apps.
    handout in Handouts in IT
    Information Technology
    File Size: 1593K
    handout in Handouts in IT
    SafeConnect Install File for PCs
    File Size: 1398K
    This is a zip file that contains the SafeConnect installation file for Windows PCs. Local computer administrative rights are required to install SafeConnect.
    handout in Handouts in IT
    SafeConnect Install Package for Macs
    File Size: 596K
    Download this SafeConnect install file if you use a Mac. Local computer administrative rights are required to install SafeConnect.
    handout in Handouts in IT
    Accessing University Email
    File Size: 191K
    This is a PDF guide that walks students through the different ways they can access their SWU email accounts. If you have any questions or issues with accessing your account, please contact the IT department at TechSupport@swu.edu or by calling 864-644-5050.
    handout in General Information in IT
    Automatic Forwarding Emails from Outlook
    File Size: 314K
    This is a PDF guide that walks users through setting up automatic email forwarding from their SWU email using Outlook. If you have any questions or issues with accessing your account, please contact the IT department at TechSupport@swu.edu or by calling 864-644-5050.
    handout in General Information in IT
    Prevent Spam and Phishing
    File Size: 23K
    handout in General Information in IT
    Logging into SWU's Network
    File Size: 201K
    This is a PDF guide that goes through how to sign-in to the SWU SafeConnect portal to access the internet on SWU_Secure. If you have any questions or issues with accessing your account, please contact the IT department at TechSupport@swu.edu or by calling 864-644-5050.
    handout in General Information in IT
    Transferring Calls
    File Size: 253K
    Mass Add - Customize Item
    File Size: 813K
    This procedure was written for the Admissions department, but it applies to anyone who would need to mass add notepad entries to multiple students or constituents at once.
    handout in Jenzabar in IT
    Jenzabar Workflow 1.5
    File Size: 394K
    Manual for creating and maintaining Jenzabar Workflow portlets on mySWU
    handout in Jenzabar in IT
    MyJenabar
    ...MyJenabar This link contains access to Jenzabar University. Here you will find access to the Course Catalog, e-Learning On Demand, and other training information. 1. Login to MyJenzabar.net 2. If you don't have an account, view the Knowledge Base instructional for Requesting MyJenzabar Crede...
    handout in Jenzabar Links in IT
    Software Installation Policy
    File Size: 54K
    Please review prior to the installation of any software on university-owned computers
    Web Use Policy
    File Size: 40K
    Please review prior to publishing Internet content
    Priviledged Access Policy (Admin Rights)
    File Size: 26K
    Please read and understand the details of this policy if you have been granted administrative rights to a PC
    Authentication and Authorization Policy
    File Size: 44K
    This document includes information regarding network account creation, password rules and termination of network access.
    Intellectual Property Rights
    File Size: 30K
    Approved 8-3-2009
    Administrative Guidelines for System Outages
    File Size: 38K
    This document includes information regarding outages, planned and unplanned, and the actions taken to communicate with our users.
    e-Waste and Data Security Policy
    File Size: 41K
    Information regarding the disposal of e-waste and procedures required to protect data security when equipment is retired.
    Hardware Purchases/Gifts in Kind
    File Size: 28K
    This document provides guidelines for the purchase computer hardware or the receipt of computer hardware through a gift in kind donation.
    Employee Laptop
    File Size: 35K
    Acceptable Use of Network Resources
    File Size: 21K
    Users are responsible to read and follow these guidelines when using any SWU network resources.
    HR Learning Guide
    File Size: 6250K
    handout in Self Help Documents in IT
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