IT

Staff

Technical Support Fee for personal PCs

 
Welcome to the Information Technology homepage on mySWU

Some Important Information

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Password Requirements

Title Description File type
Password Change Requirements

Please email techsupport@swu.edu if you experience any issues with changing your password or call (864) 644 5050

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First Time Sign-in

If you are a new student at SWU and are unsure of how to get into your mySWU and SWU email, please follow this guide. If you need any assistance, please contact TechSupport@swu.edu or call 864-644-5050

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SWU Wireless

To connect to SWU's wireless network choose the SSID/Wireless Network SWU_Secure.

The password to connect is Warriors

Once connected a prompt will ask for your username and password.  Enter your First and Last name with no space as the username (ex. JohnDoe) and the same password that you use to check your SWU email.

If you have not already installed SafeConnect, then you will be prompted to download SafeConnect at this time.  Learn more about SafeConnect
Title Description File type
SWU_Secure WiFi for Students

Information about SWU_Secure wireless and connection. If you experience any issues connecting to the network after following these steps please email techsupport@swu.edu or call (864) 644-5050 for assistance.

 		.pdf
SWU_Secure WiFi for Employees

Information about SWU_Secure wireless and connection. If you experience any issues connecting to the network after following these steps please email techsupport@swu.edu or call (864) 644-5050 for assistance.

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eCampus Virtual Bookstore Transition
Title Description File type
eCampus FAQ's
.pdf

Software

Title Description File type
Mircosoft Office 2016 (FREE)
.pdf

Info

Title Description File type
Hardware Support for Resident Students
The Office of Information Technology provides the option for students to receive additional computing services though the payment of a one-time $50 fee. Check out this brochure for more information.    
.pdf

Ungrouped

Title Description File type
COVID19 Response
.pdf

Office Hours

Our offices are located in the lower level of Rickman Library, room 0-128.
Please review the "Submitting Work Orders" page found in the left navigation column if you need to report an issue to our staff.
 
24/7/365 Phone Support (864) 644-5050
 
Office Hours
Monday...............................8 am - 4:30 pm
Tuesday...............................8 am - 4:30 pm
Wednesday.........................8 am - 4:30 pm
Thursday.............................8 am - 4:30 pm
Friday...................................8 am - 4:30 pm

Submit a HelpDesk Incident

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iSupport

Title Description
Incident Submission
This is the Customer Interface for iSupport, SWU's Help Desk system.  Use this link to submit and track incidents for Information Technology, The Center for Teaching Excellence, the Library, and Physical Plant. iSupport is available to faculty, staff, and students.
 

If you experience difficulty with this system, the Help Desk may also be reached at 864-644-5050.